Generative AI and Workforce Resilience: Enhancing Enterprise Productivity and Sustainable Economic Development in Emerging Markets

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Nancy Abdullah Shamaileh
Suleiman Ibrahim Mohammad
Feda A. Khrisat
Asokan Vasudevan

Abstract

This paper analyses the impact of generative Artificial Intelligence on improving workforce and enterprise resiliencyand sustainable economy in emerging markets. The study is about the way AI-powered technologies reshape the operationsof the organization in terms of automation, better decision-making, and the use of real-time data. Secondary researchapproachis applied, based on the information about theoretical literature, industry sources and international statistics to findout themajor trends and patterns. The discoveries indicate that the generative AI is superior in its ability to enhance the productivitylevel through the optimization of processes and the minimization of manual labor, especially in conditions withresourceconstraints. Nevertheless, the research also brings up very important obstacles, such as inadequacies in skills of the workforce, a shortage of digital infrastructure, and disproportionate access to AI technologies. Workforce resilience has becomeoneof the important aspects since employees need to become flexible, digitally literate, and able to engage in constant learningtowork with AI systems. Moreover, the collaboration of human AI improves the ef iciency of operations and facilitatesinnovations, which will contribute to economic growth in the long term. Regardless of these advantages, job displacement andtechnological inequality issues are still salient. The paper concludes that the ef ective implementation of generative AI involvesef ective investment in the development of the workforce, non-discriminatory policies, and ethical governance frameworks. Ingeneral, the study highlights the importance of a balance between technological development and the potential of humansinthe development of sustainable productivity and economic stability in emerging market economies

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How to Cite
Shamaileh , N. A., Mohammad , S. I., Khrisat , F. A., & Vasudevan , A. (2026). Generative AI and Workforce Resilience: Enhancing Enterprise Productivity and Sustainable Economic Development in Emerging Markets. Enterprise Development and Microfinance, 36(1), 116–123. Retrieved from https://www.papjournals.com/index.php/edm/article/view/660
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Articles

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