Understanding the Perceptions of Bank Officials Towards Digital Financial Transactions in Rural India: A Case Study

Abstract

The global financial landscape has evolved tremendously post the digitalization in form of Digital Financial Transactions (DFTs). It has emerged as a critical enabler of economic activity and Financial Inclusion [FI] [1]. DFTs consist of electronic monetary trade-off , including online banking, payments through mobile, digital wallets, and crypto-currencies [2]. They have the capacity to transcend beyond geographies and thus reduces cost and improve financial trade-off  for unbanked and to the last mile of the society [3]. Thus, been a transformative boon for the global financial market and bridging the challenges of accessibility, efficiency and providing opportunities.. So, DFT by securing efficient financial trade-offs has become a key instrument for the marginalized section to be a part of formal financial ecosystem [4].